9/19/2023 0 Comments Einstein platform![]() The reseller then has one place to go to find all that,” Stone said. “It gives the partner the ability to bring business processes and pricing quickly to their online portal, update opportunities and leads. Stone says the new Lightning Partner Community provides a mobile-first interface that partners can brand. ![]() Salesforce Lightning is an updated user interface and related tools designed to make it easier to use the popular CRM platform on desktops, the Web and mobile devices. “We looked at that and said, ‘what if we took everything that’s great on Salesforce with Lightning and made it something our partners could give to the channel?'” “These channel partners also don’t have mobile access to their systems, it’s pretty much unheard of,” Mike Stone, senior vice president of marketing for Salesforce Community Cloud, told eWEEK. Another issue is that there isn’t a single system to manage different types of partners because those partners use completely different systems to register deals. The problem is that most companies don’t have efficient connections to the partner ecosystem that represents them, such as retailers and franchisees. ![]() Salesforce plans to help its customers upgrade the tools their channel partners use with the release of Lightning Partner Community, an adjunct to its Community Cloud platform.Ĭurrently, an average of 70 percent of sales come from channel partners, according to a study by Accenture. ![]()
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